Privacy Policy

Académie Numérique is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and safeguard your information when you use our online platform and services.

Information We Collect

We collect information necessary to provide and improve our educational services, including:

• Personal Identification Information: such as name, date of birth, postal address, phone number, and email address when you register or enroll in courses.
• Professional Information: including job title, company name, and training history relevant to corporate training and professional development programs.
• Payment Information: limited details required to process payments, which are handled securely through third-party payment processors.
• Usage Data: analytics related to your interactions with our platform, such as course progress, assessment results, and live classroom participation.
• Communications: your inquiries and communications with our support and consulting teams.

How We Use Your Information

Your data is used for the following purposes:

• To provide, deliver, and personalize our online courses, live classrooms, and training programs.
• To assess skills and issue digital certifications.
• To communicate important updates, changes to our services, and respond to your questions.
• To improve our platform, analyze learning trends, and refine content offerings.
• To comply with legal obligations and protect against fraud or unauthorized activity.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent, where required.
• Performance of a contract, such as providing educational services you request.
• Compliance with legal obligations.
• Our legitimate interests in operating, securing, and improving our online platform and services.

Data Sharing and Disclosure

Académie Numérique does not sell your personal data. We may share your information with trusted third parties only as necessary to:

• Facilitate payment processing and billing.
• Provide corporate training in partnership with authorized providers.
• Comply with legal requests, court orders, or to protect rights and safety.
• Ensure platform security and prevent unauthorized access.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including ongoing education services, legal compliance, and legitimate business interests.

Your Rights Under GDPR

If you are located in the European Economic Area, you have rights regarding your personal data, including to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate or unnecessary data.
• Object to or restrict certain processing activities.
• Request portability of your data in a structured, commonly used format.
• Withdraw consent where processing is based on that consent.
• File a complaint with a competent data protection authority.

To exercise these rights, please contact us by mail at the address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our platform uses encrypted connections and secure data storage practices.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience, analyze site usage, and support functionality like live classrooms. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area where we or our providers operate. We ensure such transfers comply with applicable data protection laws by implementing appropriate safeguards.

Contact Information

If you have any questions or requests regarding this privacy policy or your personal data, you may contact us by postal mail at: